Contact_Center_Insights

In each show, Nancy Munro, CEO of Verbal Transactions interviews contact center executives to provide our audience with helpful tips and knowledge for the contact center industry

RSS 0 0
0:00
Loading

Judy McKee and the LAMA Technique

Updated about 1 year ago.

In this episode, Judy and I talk about how we have partnered up to add our ACES simulator to her proven LAMA technique for call center agents.

Download

Comments