Lean Blog Audio

Mark Graban reads and expands upon selected posts from LeanBlog.org. Topics include Lean principles and leadership in healthcare, manufacturing, business, and the world around us. Learn more at http://www.leanblog.org/audio

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The CEO Leading the Culture Change at ZSFGH

Updated a long time ago.

Today, I'm writing about another view, from an article co-authored by our friend Dr. John Toussaint and the CEO of ZSFGH, Dr. Susan Ehrlich:

Changing Leadership Behavior Gets Real Results
As I blogged about yesterday, new leadership behaviors (sometimes as the result of getting a new leader) can make a huge difference for an organization — this was true during my time at General Motors and I've seen it in healthcare.