Practicing Lean

Hi, I’m Mark Graban… I’m the editor of an anthology book called “Practicing Lean: Learning How to Learn How to Get Better… Better.” I wrote the first two chapters and invited others – some people I’ve known and some I had just met – to write a chapter with their own thoughts and reflections. This isn’t a book about how to “implement Lean” – this is a book about practicing… which means learning from mistakes and hopefully not repeating those same mistakes over and over. I published Practicing Lean as an ebook… it’s available in the Amazon Kindle and Apple Books stores. You can also buy a paperback from Amazon. 100% of proceeds are being donated to a nonprofit, the Louise H. Batz Patient Safety Foundation. We’ve raised over $4000 so far for this important cause. Oh, and we created an audio book version, thanks to the volunteered efforts of a professional voice over artist, Sam Leigh. Her dad, Mike Leigh, wrote chapter 15. Sam reads all of the chapters except for mine, which I read myself. We’ve sold some audio books through along with the eBook version, but I thought putting the chapters out here as a podcast might inspire more people to go buy the book and possibly donate to the Batz Foundation. To learn more about the book, including how to buy it, go to To learn more about the Batz Foundation, their incredible Batz Guide publications for patients, and to donate, visit Thanks.

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Chapter 11 - Joe Swartz

Updated a long time ago.

Bio: Joseph E. Swartz is the Administrative Director of Business Transformation for Franciscan Alliance, a group of 14 hospitals in Indiana and Illinois. He has been leading continuous improvement efforts for more than 20 years, including ten years in healthcare.
Joe is a co-author of the book Seeing David in the Stone: Finding and Seizing Great Opportunities81 (Leading Books Press). Joe has also co-authored the book, *Healthcare Kaizen: Engaging Front- Line Staff in Sustainable Continuous Improvements82, with Mark Graban, which was awarded the 2014 Shingo Research and Pro- fessional Publication award. He also co-authored *The Executive Guide to Healthcare Kaizen83 (Productivity Press).
Joe consulted from 1993 to 2005, working in automotive engineer- ing, semiconductor manufacturing, industrial product manufactur- ing, pharmaceutical manufacturing, and aerospace assembly.
Joe studied Electrical Engineering at Cleveland State University as well as Management at Purdue University, where he graduated as a Krannert Scholar for academic excellence in their master’s program. He lives in Indianapolis, Indiana with his three children.