Creating High Self-esteem that Gives You an Edge - Step 4
about 30 days ago.
Updated about 1 month ago.
The purpose of this How to Handle Incoming Calls script is to help with time management and productivity of everyone on the team by scheduling return phone calls for the person who has to return the call to answer the question for which the client is calling about. This significantly helps reduce distractions and provides even better client service to the person calling. You no longer drop everything when someone calls to scramble to get them answers, unless a true extreme emergency (which most calls aren’t). This process serves everyone involved much better than the typical way calls coming are handled. This free resource script is a guideline, so feel free to make adjustments based on how you would like the caller to be handled.
No calls should go directly through to the business owner, or other people on the team, unless it is an extreme emergency. Scheduling phone appointments is ideal and is time efficient for everyone involved.
To download this complimentary incoming call script example, go to https://www.accountabilitycoach.com/request-phone-script-for-incoming-calls-sample/ or https://wp.me/PaH3Nm-3ud.
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