@JoyFurnival, Lean in the British NHS
4 months ago.
Updated a long time ago.
Joining me for Podcast #153 is Robert Maurer, PhD, Director of Behavioral Sciences for the Family Practice Residency Program at Santa Monica-UCLA Medical Center and a faculty member with the UCLA School of Medicine. We are talking about his excellent book titled, One Small Step Can Change Your Life: The Kaizen Way.
I discovered Maurer's book when doing research for our recently-published Healthcare Kaizen. It's really interesting to hear about applying the Kaizen approach in the realm of psychology and therapy instead of the workplace. Maurer writes about the brain chemistry that causes people to "fear change" - except when it's small change. Fascinating stuff and I'm thrilled to have spoken with him a few months back.
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