Lean Blog Interviews

Mark Graban interviews leaders and innovators in the Lean thinking world. Topics will include Lean manufacturing, Lean healthcare, Lean production, Lean startups, and Lean enterprise. Visit the blog at www.leanblog.org. For feedback, email mark@leanblog.org. All past episodes, with show notes and more, can be found at www.leancast.org.

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Vance Jackson, a Lean Healthcare CEO from West Virginia

Updated 5 months ago.

It's my second straight podcast with a healthcare CEO. This time, joining me for Episode #337 is Vance Jackson, FACHE, FACMPE, the President & CEO of Davis Health System, based in Elkins, West Virginia.

Vance and I talk about how he was admittedly skeptical about Lean at a previous healthcare organization. But, over time, he realized the importance of Lean and the need for him to lead differently — getting input from everybody instead of the old autocratic way that we see in so many healthcare organizations. How does Vance lead by example as a CEO? Why is it so important for him to go to the “gemba” and observe the actual work and the workplace environment?

We talk about all of that and more in this episode.

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