@JoyFurnival, Lean in the British NHS
6 months ago.
Updated a long time ago.
Episode #91 is a very special one-on-one conversation with Dr. Stephen Covey, recorded at the Shingo Prize Conference in Salt Lake City last week. My main question to Dr. Covey was to ask his thoughts on Toyota's "Respect for People" principle, sometimes called 'Respect for Humanity." You can listen to the audio or you can read a transcript below in this post.
After the chat with Dr. Covey, I share a few thoughts at the end of the podcast about Dr. Covey's work and Lean, along with a little background about the interview and my personal reaction to speaking with him.
Visit www.leanblog.org/91 to read the transcript or to join the discussion.
Thank you to Bob Miller, the Executive Director of the Shingo Prize, to Steve von Niederhausern, the Director of Marketing and Communications for the Shingo Prize, and to Michael Ockey, who works for Dr. Covey and FranklinCovey for their help in lining up the time with Dr. Covey and for helping me prepare. I'm going to have a separate podcast discussion with Bob on his thoughts about Lean and Dr. Covey's work.
For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes.
If you have feedback on the podcast, or any questions for me or my guests, you can email me at firstname.lastname@example.org or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast