Lean Blog Audio

Mark Graban reads and expands upon selected posts from LeanBlog.org. Topics include Lean principles and leadership in healthcare, manufacturing, business, and the world around us. Learn more at http://www.leanblog.org/audio

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The United Flight 3411 Mess, Holding Individuals Accountable

Updated a long time ago.

I posted this on LinkedIn earlier today and am re-posting as a blog post to get your thoughts... and then, as I writing this, the news about the man being forcibly removed from a United Airlines flight went viral.

Full title: "The United Flight 3411 Mess, Holding Individuals Accountable vs. Fixing the System [Updates]"

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