Is "Kaizen" a Slogan or a Methodology for the Seattle Marine
about 1 year ago.
Updated a long time ago.
I posted this on LinkedIn earlier today and am re-posting as a blog post to get your thoughts... and then, as I writing this, the news about the man being forcibly removed from a United Airlines flight went viral.
Full title: "The United Flight 3411 Mess, Holding Individuals Accountable vs. Fixing the System [Updates]"