Contact_Center_Insights

In each show, Nancy Munro, CEO of Verbal Transactions interviews contact center executives to provide our audience with helpful tips and knowledge for the contact center industry

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How COVID Has impacted Our Mistreatment of Frontline Emp

Updated 12 months ago.

Join my conversation with Neal Dlin as we discuss how COVID has brought to light the mistreatment of "essential" frontline employees

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