In each show, Nancy Munro, CEO of Verbal Transactions interviews contact center executives to provide our audience with helpful tips and knowledge for the contact center industry
Updated about 1 month ago.
CEO Steve Bederman speaks to us about how his clients move to the cloud and the benefits they see as a result.
Moving to the Cloud
about 1 month ago.
Teaching Vendors How to Listen
5 months ago.
Making the Transition to the Cloud
8 months ago.
A holistic view of contact center strategies
Benefits of Using Visualization and Gaming Tools
9 months ago.
Building Work From Home Team
12 months ago.
How to Use Maturity Models
Top Technologies Contact Centers Should be Considering
How to Hire and Retain Your top Talent
about 1 year ago.
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