Contact_Center_Insights

In each show, Nancy Munro, CEO of Verbal Transactions interviews contact center executives to provide our audience with helpful tips and knowledge for the contact center industry

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Benefits of Using Visualization and Gaming Tools

Updated about 3 days ago.

John J Ruby CEO of GCOM speaks to us about the benefits of using VisualCue in your contact center space. He gives a great example of how this type of product can reduce turnover, improve performance and increase agent engagement very quickly.

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