In each show, Nancy Munro, CEO of Verbal Transactions interviews contact center executives to provide our audience with helpful tips and knowledge for the contact center industry
Updated 2 months ago.
Michael Conti of CX Elements talks about the benefits of moving your contact center from on-premise to the cloud
Making the Transition to the Cloud
2 months ago.
A holistic view of contact center strategies
Benefits of Using Visualization and Gaming Tools
3 months ago.
Building Work From Home Team
6 months ago.
How to Use Maturity Models
Top Technologies Contact Centers Should be Considering
How to Hire and Retain Your top Talent
7 months ago.
Your CX Personality - Finding the Gaps
10 months ago.
Transforming tech support to a revenue channel
12 months ago.
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