In each show, Nancy Munro, CEO of Verbal Transactions interviews contact center executives to provide our audience with helpful tips and knowledge for the contact center industry
Updated about 16 days ago.
Michael Conti of CX Elements talks about the benefits of moving your contact center from on-premise to the cloud
Making the Transition to the Cloud
about 16 days ago.
A holistic view of contact center strategies
about 20 days ago.
Benefits of Using Visualization and Gaming Tools
about 1 month ago.
Building Work From Home Team
5 months ago.
How to Use Maturity Models
Top Technologies Contact Centers Should be Considering
How to Hire and Retain Your top Talent
Your CX Personality - Finding the Gaps
8 months ago.
Transforming tech support to a revenue channel
10 months ago.
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